We're here to help
Help centre
Most things sort themselves out with a quick refresh. If not, here are the common questions — and an easy way to reach a real person.
The game won't load
Give the page a refresh and make sure your browser is up to date. A stable connection helps the sanctuary load smoothly. Tapping the play poster starts everything.
There's no sound
Some browsers mute media until you interact with the page. Once you've tapped to start, use the in-game settings to switch sound and music on or off.
It looks small on my phone
Turn your phone to landscape, or use the Full view button on the play stage for a larger frame. A tablet or desktop shows the full marble border beautifully.
My coins ran out
The play balance is purely virtual and just keeps the fun going. Because nothing has real-world value, simply refresh the page to continue enjoying the reels.
I want to clear my saved preferences
Clear your browser's site data for this site and everything stored locally — your age confirmation, storage choice and game preferences — is removed.
Is any of this real money?
No. Temple Pokies is free social entertainment. There are no payments, no deposits, no withdrawals and no cash prizes anywhere on the site.
Can't find what you need? Email us at hello@templepokies.com or use the contact form. We read every message and aim to reply within a couple of days.